The "Delivery Information" of the Al Raiqa Date Fruits Trading LLC aims to ensure a smooth and timely delivery of orders to the preferred address selected during the ordering process, allowing customers to choose locations such as home or work. For expedited shipping, customers are advised to provide accurate information, including their full name, mobile number, and detailed address, and they will be notified of the estimated arrival time.
The shipping period varies based on the city and delivery address, with orders typically delivered within 1 to 3 working days during official working hours, excluding Sundays and holidays; orders placed outside these hours are delivered the next day. Customers are required to retain e-payment receipts, sign the receipt upon order receipt, and pay non-refundable shipping fees, which vary by location and city, and can be reviewed on the order page. While the store does not guarantee timely arrivals, unforeseen reasons like force majeure or inaccurate information may cause delays beyond the expected delivery date.